| Terms & Conditions
1 Formation of the contract
1.1 These terms of sale apply to all goods supplied by Eastcoastrivers.com.
1.2 No contract exists between you and Eastcoastrivers.com for the sale of any goods until Eastcoastrivers.com has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once Eastcoastrivers.com does so, there is a binding legal contract between us.
1.3 The contract is subject to your right of cancellation (see below).
1.4 Eastcoastrivers.com may change these terms of sale without notice to you in relation to future sales.
2 Description and price of the goods
2.1 The description and price of the goods you order will be as shown on Eastcoastrivers.com website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available for delivery within 28 days, Eastcoastrivers.com will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods as required.
2.3 Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, Eastcoastrivers.com will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, Eastcoastrivers.com will refund or re-credit you for any sum that has been paid by you or debited from your credit card or paypal account for the goods.
2.4 In addition to the price, you will be required to pay a delivery charge for the goods, as shown on the website.
2.5The price of the goods and delivery charges are inclusive of VAT.
2.6 All transactions are processed in GBP Sterling, only orders from the United Kingdom can be processed.
3 Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on our website at the time you place your order.
4 Delivery
4.1 The goods you order will be delivered to the address you give when you place your order.
4.2 If delivery cannot be made to your address, Eastcoastrivers.com will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card or paypal account for delivery.
4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.
4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 28 days of your order. However, Eastcoastrivers.com will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, Eastcoastrivers.com will inform you as soon as possible.
4.5 You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.
5 Your right of cancellation
5.1 You have the right to cancel the contract at any time up to the end of seven working days after you receive the goods (see below). A working day is any day other than weekends and bank or other public holidays.
5.2 To exercise your right of cancellation, you must give written notice to Eastcoastrivers.com by hand or post or email, at the address or email address shown below, giving details of the goods ordered and (where appropriate) their delivery.
5.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Eastcoastrivers.com at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
5.4 Once you have notified Eastcoastrivers.com that you are cancelling the contract, Eastcoastrivers.com will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card or paypal account for the goods.
5.5 If you do not return the goods as required, Eastcoastrivers.com may charge you a sum not exceeding the direct costs of recovering the goods.
5.6 You do not have the right to cancel the contract if the order is for audio or video recordings or computer software, electronic charts, CDs and DVDs which has been unsealed by you, or for goods which by their nature cannot be returned or are liable to deteriorate or expire rapidly. Eastcoastrivers.com will notify you at the time your order is accepted if this applies.
6 Warranty
6.1 All goods supplied by Eastcoastrivers.com are warranted free from defects for 12 months from the date of supply. This warranty does not affect your statutory rights as a consumer.
6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by Eastcoastrivers.com, failure to follow Eastcoastrivers.com’s instructions, or any alteration or repair carried out without Eastcoastrivers.com’s approval.
6.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify Eastcoastrivers.com in writing at the address, fax number or email address shown below.
7 Data protection
7.1 Eastcoastrivers.com will take all reasonable precautions to keep the details of your order and payment secure, but unless Eastcoastrivers.com is negligent, Eastcoastrivers.com will not be liable for unauthorised access to information supplied by you.
7.2 Eastcoastrivers.com will only use the information you provide about yourself for the purpose of fulfilling your order.
7.3 Eastcoastrivers.com does not collect or have access to any credit card, debit card or any other financial details. Only your address details are held with the purpose of fulfilling your order.
8 Applicable law
These terms of sale and the supply of the goods will be subject to English law, and the English courts will have exclusive jurisdiction in respect of any dispute arising from the contract.
Other information you may require
The address for correspondence, ordering and returns is:
Eastcoastrivers.com
MV Halcyon
Robertsons Boatyard,
Lime Kiln Quay,
Woodbridge,
Suffolk
IP12 1BD
Telephone: 01394 385890
Fax:01394 451006
Website: www.eastcoastrivers.com
Email: info@eastcoastrivers.com |
Well established as ‘the East Coast yachtsman’s bible’, this new edition of this highly regarded guide covers the rivers, curlew-haunted creeks and intricate shoals and swatchways of the Thames Estuary. Edited by Janet Harber, the book now includes Lowestoft in the North and Ramsgate to the South and contains completely redesigned charts and new colour photographs. Updated and extended shore side information and essential pilotage details based on many years of local knowledge make this an indispensable companion.
